Mobile app blurry screens?
BlackWoxs
via web
On my iPhone the latest mobile build seems good, on my iPad the first screen is fine but any subsequent screen eg Next is very blurry. If you select an item, it appears clearly and then when you return to the previous blurry screen it is now clearly displayed. Anyone else experienced the same?
2 Posted by Ken on 25 Oct, 2011 01:43 PM
Same issue here. I thought it was from the whiskey the night before celebrating the return of N2 to my iPhone! ;-)
3 Posted by ACV on 25 Oct, 2011 03:15 PM
Yeah same thing......
4 Posted by Proximo on 25 Oct, 2011 06:28 PM
I have the same issue. I took screen shots on my iPhone to post them here but I guess it's not needed.
I thought it was funny because the "Focus" list was in focus, while the Next list was not.
ha.
Support Staff 5 Posted by David McLaughlin on 26 Oct, 2011 11:20 PM
I passed this along to Elbert - he'll take a look when he can - the wife has the iOS5 iPhone at the moment ;-)
dbm
Support Staff 6 Posted by David McLaughlin on 26 Oct, 2011 11:25 PM
Wait a moment -- I have iOS5 on the brain -- is this restricted to iOS5?
I have iOS4 on my iPod touch and didn't notice any blurring - so I sort of made the iOS5 assumption.
Maybe the tequila makes the blurring go away ;-)
Let me know.
David
7 Posted by BlackWoxs on 26 Oct, 2011 11:44 PM
Yes presumably an iOS5 issue - the mobile app was fine until my iPad and iPhone were updated to iOS5. I'll have to try the tequila solution ;-)
The interesting thing is my iPhone seems fine, on the iPad Focus is slightly blurry, Next is a very scary sight (is there a message here, no way to predict what's coming next!)
Support Staff 8 Posted by David McLaughlin on 27 Oct, 2011 12:17 AM
OK - i thought so, but realized that was an assumption and I hate doing that.
Thanks,
David
Support Staff 9 Posted by David McLaughlin on 27 Oct, 2011 12:27 PM
Did a little research, found that this issue is hitting a number of applications -- there is one guy who thinks he has found the cause and has put out 2 pages with a clear/blurred comparison.
Anybody want to do a comparison test?
[Clear] http://sseeger.drivehq.com/test.htm
[Blurry] http://sseeger.drivehq.com/test2.htm
Let me know how it turns out.
Thanks,
David
10 Posted by ACV on 27 Oct, 2011 05:48 PM
David,
Both are clear on my ipad IOS5..........but the mobile app is blurry
Support Staff 11 Posted by David McLaughlin on 27 Oct, 2011 06:16 PM
@ACV - did you do scrolling? -- I forgot to mention that touch scrolling is where the issue theoretically lies according to this guy -- he may be a genius or an idiot I don't know anything about him - but having the example for a trial was worth a shot.
Thanks,
David
12 Posted by ACV on 27 Oct, 2011 06:18 PM
I did scroll through it and it was all clear. Sigh....
13 Posted by BlackWoxs on 27 Oct, 2011 09:00 PM
Same here, both clear even with scrolling.
14 Posted by robmutsaars on 28 Oct, 2011 07:40 AM
Same here - both clear - there was however a slight difference in view in the scrolling. imho the second test scrolled more "smoothly " than the first test, but i am not sure whether that is indeed intended behaviour of the test.
Support Staff 15 Posted by David McLaughlin on 28 Oct, 2011 06:02 PM
OK -- either the guy's problem was not the same, the cause wasn't correctly identified, or his example pages just didn't work.
We'll look into it further.
Thanks for trying it out.
David
16 Posted by Geert on 28 Oct, 2011 08:14 PM
@David
The Nirvana webapp on my iPhone 4 with iOS 5 looks OK (not blurrry).
The links you mentioned above are also both OK, although I agree with @Robmutsaars that the second link does scroll much more smoothly.
Maybe the blurry screens are only for iPad ?
Support Staff 17 Posted by David McLaughlin on 29 Oct, 2011 09:11 PM
@Geert - you could be correct (re: iPad only) - I don't know, but if someone with an iPad on iOS5 wnat's to give it a try that would be great -- I don't have an iPad (sigh) to try it with -- and others are enjoying themselves at a family gathering.
Thanks,
David
18 Posted by BlackWoxs on 29 Oct, 2011 10:55 PM
@ACV above said he used an iPad with iOS5, I didn't but my test was also with an iPad (Version 1) with iOS5.
Support Staff 19 Posted by David McLaughlin on 29 Oct, 2011 11:55 PM
@BlackWoxs, @ACV -- yes, sorry I forgot that.
20 Posted by ACV on 08 Nov, 2011 05:29 PM
Still blurry :-(
21 Posted by ACV on 05 Dec, 2011 02:55 PM
Any updates on this? It worked so well for me........
22 Posted by Proximo on 07 Dec, 2011 10:05 PM
@ACV
What I did worked just fine for me.
Step 1.
Un-install Nirvana mobile browser bookmark or app shortcut.
Step 2.
Become productive again.
:-)
If I have to fight something to make it work, it's not helping my goal of being productive. I know this is not an option for everyone but it sure is for me and it works great.
23 Posted by Mark S on 20 Jan, 2012 10:37 PM
This is still a problem for me and is getting worse unfortunately.
Have a look at the attached image for what my focus list looks like.
iPhone 3GS, iOS 5.0.1
Nothing seems to resolve it either, removing/adding app shortcut didn't work.
Any news on whether this is likely to be resolved soon?
Thanks,
Mark
24 Posted by BlackWoxs on 21 Jan, 2012 03:55 AM
@Mark S I too have the problem again (it was gone for a while!). I think you will find that if you select one of the items in the list, the item will be quite clear and then if you use Back to return to the list, it also will be clear - painful but at least it works.
25 Posted by ACV on 21 Jan, 2012 12:43 PM
I stopped using safari and use another browser and it works fine now.
Support Staff 26 Posted by David McLaughlin on 24 Jan, 2012 05:57 PM
Yes, iOS5 and safari seem to have a blurry text issue with a number of sites/apps
Interesting discussions, a few ideas for work-arounds, but I haven't seen any base cause or 'fix' mentioned anywhere in my somewhat limited search.
Here's a thread that may be of interest to some...
https://discussions.apple.com/thread/3390747?start=0&tstart=0
David
27 Posted by Alex on 24 Jan, 2012 07:23 PM
@ACV: what browser do you use?
Of course, all this won't matter much longer b/c of the upcoming iOS Nirvana mobile app... ;-)
28 Posted by james on 25 Jan, 2012 02:25 AM
@David,
I have been using the mobile app extensively over the last few days due to the nature of my work and today I got the blurry screen for the first time (but it is intermittent) - IPhone 4 with iOS5 and Safari. Your two links both looked fine to me.
I also checked with my other iPhone browser (iCabMobile which is excellent by the way). The links also looked OK and the mobile app looks OK. Of course, not seeing the problem does not mean the problem is not there if it is an intermittent thing...
29 Posted by ACV on 25 Jan, 2012 07:04 PM
@Alex It's called Apollo
http://itunes.apple.com/us/app/apollo-browser-addons/id470154924?mt=8
If you use google chorme it interfaces nicely with it.
30 Posted by BlackWoxs on 27 Jan, 2012 09:53 AM
Yep, definitely seems to be safari - iOS5 on iPad: Safari blurry, Dolphin HD no problems