Managing Email Forwarding to NirvanaHQ
Alistair Wilson
via web
Hi team Nirvana
I would like to setup automatic email forwarding to my Nirvana HQ inbox from a Gmail account. In order to set this up at the Gmail end, I am required to enter a confirmation code which it sends to Nirvana to test it is actually an email address I have control of.
Thing is, although Gmail is sending the email, I have no way in Nirvana of seeing it!
I did a similar thing in Evernote - and the email from Gmail just goes into my inbox, I clik on the link and hey presto.
Can anyone shed any light....and is anyone else using a smart labelling system within Gmail as part of their GTD setup?
Thanks guys
2 Posted by Proximo on 19 Aug, 2011 12:45 AM
Alistair
This is an issue I posted on here long ago. There is not way for the confirmation process to work because the format gmail sends is in HTML.
Support Staff 3 Posted by David McLaughlin on 19 Aug, 2011 04:07 PM
@Proximo - Not sure why you think you can't send HTML emails to your inbox. I send html emails to my inbox all the time, that's not a problem.
@Alistair - I'm not sure why you aren't getting the email confirmations from Gmail, but I just tried and got one -- see attached.
Are you sure you have your email-to-inbox set to target N2, and are using the correct email address in the Gmail forwarding setup?
David
4 Posted by mr.alistair.wilson on 19 Aug, 2011 04:16 PM
@David
No I am not sure its pointing at N2. How can I do this?
Thanks
Alistair Wilson
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Support Staff 5 Posted by David McLaughlin on 19 Aug, 2011 04:39 PM
@Alistair - sure can.
You need to manually change the email-to-inbox to use N2 - this is done through your N2 account settings
https://account.nirvanahq.com/ and make sure it says: Create New Tasks in › Nirvana 2 -- if not click on the link to change it.
Some people use both versions for a few days while testing N2, so we don't want to just change the target arbitrarily.
Let me know how that turns out.
David
6 Posted by Proximo on 21 Aug, 2011 03:21 AM
David,
I have done this many times with Gmail but let me clarify. I did get a confirmation but the gmail filters don't work. It's a gmail issue and not Nirvana.
I created filters in gmail so that any email I create with the Nirvana email address, it would automatically forward it to Nirvana inbox. This does not work.
Support Staff 7 Posted by Elbert McLaughlin on 21 Aug, 2011 10:40 AM
The good news is... I'm currently looking at some pretty sophisticated email to nirvana solutions. It's now just a matter of choosing one to roll with and then slide it into the server-side code.
This would resolve the international character glitches, would allow for HTML parsing, and attachments (wait, did i just say that out loud?)
Support Staff 8 Posted by David McLaughlin on 21 Aug, 2011 01:34 PM
@Proximo - sorry, I definitely misunderstood what you were saying.
I typically don't use Gmail as a source for email, only a target, so I haven't tried playing with that side of the scenario.
David
9 Posted by Alistair Wilson on 25 Aug, 2011 01:50 PM
@David,
Thanks for your help on this, changed the preference from N1 > N2.
Great!
10 Posted by Vee Van Dyke on 26 Aug, 2011 08:24 AM
It's curious that this doesn't work, as it works for all my other email-to-inbox apps (i.e. Evernote, RTM, etc.)
Proximo -- do you know what the Gmail filter issue is?
Support Staff 11 Posted by David McLaughlin on 26 Aug, 2011 08:37 PM
@et al -- did a bit more digging on this and believe we found the problem - or a least a solution. We'll get this sorted with our new email system.
Thanks,
David
12 Posted by Proximo on 29 Aug, 2011 02:12 AM
@Vee Van Dyke
Not sure what the problem is with gmail but it seems to be a bug that has been documented for a long time. I have not checked lately, so I would need to try again and see if they fixed the forwarding filter.