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Logbook collection does not always grab everything

travis's Avatar

travis

31 Oct, 2011 10:22 PM via web

I usually only collect into my log book weekly. However, every time I have to push the collect items button 2 to 5 times before it grabs everything. Each time it grabs a bit more than stops. Anyone else have this issue? I have been having it for a long time now, maybe almost a year. I just collected today (nicely has the counter now), said it was going to collect 22 items. I ran it, waited about 10 seconds, nothing, left the area (logbook) and came back it is said like 13 or something. Ran it again, waited, then came back and it said 6, repeat, than 2, repeat, finally cleared.

  1. 2 Posted by Proximo on 01 Nov, 2011 02:29 AM

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    I had issues with this in the past but it has been fixed.

    Are you using Nirvana 2 Preview or the old Nirvana 1 beta?

  2. 3 Posted by travis on 01 Nov, 2011 02:32 AM

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    N2 of course. ;)

  3. 4 Posted by Proximo on 01 Nov, 2011 02:34 AM

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    hmmm

    Maybe the bug is back. I though they fixed it.

  4. 5 Posted by travis on 01 Nov, 2011 02:40 AM

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    I have been having it for a while now like I said, I have just been ignoring figuring it would get fixed sooner or later... Maybe cause I don't collect to log that often and there is too much for it to collect? Not sure if it is time (staleness) or the amount of tasks that causes it, or the amount of projects. I will try doing it more often and see if I have issues.

  5. 6 Posted by robmutsaars on 01 Nov, 2011 06:52 AM

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    Yes - i experience similar behaviious when using the logbook.... :-(

  6. 7 Posted by Proximo on 06 Nov, 2011 04:11 PM

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    Confirmed. It happened to me again. It's been a long time but it's happening again.

  7. Support Staff 8 Posted by David McLaughlin on 15 Nov, 2011 06:41 PM

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    We'll take a look -- thanks for the heads-up.

    David

  8. 9 Posted by travis on 06 Jan, 2012 05:34 PM

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    I think this was fixed in the last update. Anybody else still having the issue?

  9. 10 Posted by Proximo on 06 Jan, 2012 10:04 PM

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    This was listed as a fix and I have not had any issues since.

  10. Support Staff 11 Posted by David McLaughlin on 09 Jan, 2012 05:17 PM

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    It was in the fixes, and I haven't heard anything about it not working since - so I'm thinking we done good.

    If anyone is having any kind of issue with the collection, let me know -- except please start a new thread so we don't revisit and confuse it with old problems.

    Thanks,
    David

  11. 12 Posted by MarcinGTD on 09 Jan, 2012 05:40 PM

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    it is fixed, no problems post patch

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