Email Reminders - how to setup in N2

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rw

07 Dec, 2011 05:02 PM via web

This comment was split from the discussion: Email reminders: mashup from N1 and N2

I am back Nirvana after a two week trial of another system with Evernote integration. Set up email reminders in account settings. No email reminder this morning. Any suggestions on how to get them working?

  1. 2 Posted by david-drake on 07 Dec, 2011 05:14 PM

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    I received an email reminder yesterday, but not today. ??

  2. Support Staff 3 Posted by David McLaughlin on 07 Dec, 2011 06:33 PM

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    I double checked with 3 or 4 people and they got theirs today, and I did as well - we'll double check the server logs, but unless they got blocked as spam from your email server/client I can't tell that anything's wrong from here.

    Your settings appear correct. Other than checking your spam folder and letting me know if they show up tomorrow, I'm not sure what I can do at this point.

    As general info for anybody looking at this...

    We send Focus list tasks (if any) to the email account defined in your profile on a daily basis, when you have set the flag on for that day.
    We're currently sending the emails out at around 1 a.m. local time, based on your profile time-zone. The timezone is updated, based on your device settings, when you login or change your profile information.

    Make sure you have us 'white-listed' to help prevent inadvertant spam-blocking.

    Thanks,
    David

  3. 4 Posted by rw on 07 Dec, 2011 07:43 PM

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    HMMM....not in my junk mail or norton spam folder...email address is correct in settings... have flagged all days as required..not sure what "white listed" means or how to do that...Thanks

  4. 5 Posted by david-drake on 08 Dec, 2011 02:03 PM

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    My daily email was waiting for me this morning. Not sure what happened yesterday, but all seems fine now.

  5. 6 Posted by rw on 08 Dec, 2011 04:01 PM

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    OK now I am feeling left out ;-( Mine did not show up this morning..

  6. Support Staff 7 Posted by David McLaughlin on 08 Dec, 2011 11:10 PM

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    @rwylie -- is your email address rwylie@... or just wylie@.... ?

    you have rwylie@ in your profile, but I did a search on you and it returned an address that doesn't have an r in front.

    David

  7. 8 Posted by robmutsaars on 11 Dec, 2011 03:10 PM

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    mm - i also did not receive any email reminders - i did check all days earlier this week so i was expecting an email in my gmail. but nothing, also not in spam folder.

  8. 9 Posted by rfo on 12 Dec, 2011 12:48 PM

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    My email reminders are not working at all, I have looked in my spam folder but don't see them there.

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