@torstenkoepke -- The problem being in a 3rd-party lib is that
the expected simple fix (2 actually) that should have
For the 'real' fix, we have to do a fair bit of code refactoring
(and setup of a new test environment to validate without mucking up
production or our existing test setup) to get around the problem so
it's taking longer than originally expected.
Hello - i doubt whether this fix has actually solved the issue
(for me). i still get to see the 'bring to focus' button every
morning. I logout / login every morning, refreshed several times
(actually i refresh every morning, just to be sure there is nothing
in the cache) but still my tasks are not automatically moved to
Is this issue supposed to be solved or am i totally missing the
UPDATE: users in timezones where we have ~10,000 user accounts
or more (GMT+1, GMT-5...) are still experiencing issues. turns out
it's our inefficient processing of millions of rows of n1 user data
that's causing the hiccups. anyway.... solution is near.
So far so good, as far as memory management is concerned. We
switched from a single process that tried to process all tasks for
users in each timezone, to a queueing system that processes each
user account individually, and we haven't seen any memory related
errors since. Knock on wood, I think we can put this one to rest
(and move on to other bugs now). :-P
Okay -- now I am seeing tasks in the focus list that I have
completed and moved to the logbook appear as if they have not done
when accessing from another computer,or the mobile site on my iPad.
Restarting has not helped, nor has refreshing. I have not tried
logging out and then coming back on -- will do that now...
I forgot to mention....the task that was in the focus list was a
scheduled one. It came into the focus list okay on the scheduled
date, but clicking it complete would not synch to my other office
computer, my iPad, or iPhone. Logging off and logging back one each
one of them got things back in synch.
I am sorry but I am still experiencing this problem.
I use Nirvana N2 Build 391 with Firefox on Windows Vista and my
recurring tasks are not moved to Next/Focus. It only works after I
force a reset with this link: https://app.nirvanahq.com/reset
I came back to Nirvana after not using it for several months.
Maybe that helps.
I am sorry. I've done the logout-login part on all
device/browser combinations I can remember for using with Nirvana
but my scheduled tasks are still not moved to Next on the scheduled
date. However, I now see the button 'Move Scheduled Items Into
Place Now' every day. I have changed one of my devices in the last
months and I have done a complete set-up with one other. That
means, it is not possible for me to login/logout on each device I
have ever used with Nirvana. Can that be part of the Problem?
FYI, people I'm closing this thread because it's straying from
the original issue.
In closing, there are valid and
expected scenarios for the "Move Sched" button to
occur on occassion -- but having to use it every day really should
not be necessary.
That said, if you are having to use if every day, or very
frequently, there may be an edge case scenario we need to look at
-- but I can't do that without specific information that I don't
think you want to make public.
So if you want me to look at your situation, I need to have you
open a private support discussion so I can get more