Long page loading after login

adsumus's Avatar

adsumus

26 Jul, 2010 09:34 AM via web

For some time now I have to wait long minutes for main page to load after I logged in. I see the left navi buttons but main content is missing and the "working" arrows are keep spinning round. I have to refresh the page many times to get it finally right.
It seems to be happening only on my office pc, but again only since few weeks.
Anyone else experienced the same?

  1. 2 Posted by candeshouse on 26 Jul, 2010 02:27 PM

    candeshouse's Avatar

    Yes, I do periodically and it is always at work...typically I either "refresh" or restart the application and everything is fine. Not sure what the issue is, but assumed it is due to the proxy or something or that nature. It always seems to fix itself on the first attempt of refresh/restart.

  2. Support Staff 3 Posted by Christiane Magee on 26 Jul, 2010 04:04 PM

    Christiane Magee's Avatar

    With each release we have been monitoring the Forums for any performance issues, so thanks for reporting. Any extra details would be helpful... i.e. if you see this happening if you switch browsers, if logout/login fixes the issue each time etc... (you mention the refresh works).

    I'm opening up a bug report to let the dev team know. Thanks,
    C

  3. 4 Posted by adsumus on 27 Jul, 2010 06:26 AM

    adsumus's Avatar

    Fresh print screen from today morning. That's how it looks and stays for long, after 4th reloading of the page (either refreshing with F5 or closing/opening browser) it worked fine.
    Hope this helps.

  4. Support Staff 5 Posted by Christiane Magee on 29 Jul, 2010 01:38 PM

    Christiane Magee's Avatar

    Thanks for posting your latest screen.

    The dev team has been notified of the issue and we hope to look into this as soon as we can. In the meantime I checked Google Chrome's Release updates (http://googlechromereleases.blogspot.com/2010/07/stable-channel-upd...) and it seems as some have reported issues with Chrome 5.0.375.99 and the latest stable release is 5.0.375.125. Perhaps you could try updating Chrome to see if the issue resolves itself.

    Let me know.

  5. 6 Posted by candeshouse on 29 Jul, 2010 02:14 PM

    candeshouse's Avatar

    I am and have been on the latest version for a while, just as a heads-up.

  6. Support Staff 7 Posted by Christiane Magee on 29 Jul, 2010 06:51 PM

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    Thanks for confirming @candeshouse.

  7. David McLaughlin closed this discussion on 04 Feb, 2011 01:44 AM.

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