can not sign in
Dale Sloan
via web
Just signed up and confirmed my email with you. Got your info from LifeHacker. I used Outlook for my email and have MSN as my homepage. I definitely have IE8 but when I attempt to sign in I continually get the error message that I ahve an older version web browser and need to upgrade to IE8. Please advise
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Support Staff 2 Posted by Elbert McLaughlin on 06 Aug, 2010 09:05 PM
Hi Dale -
You may have "compatibility mode" turned on, in which case Nirvana will think you are running IE7. Try turning "compatibility mode" off and let us know if you're still having problems.
Best,
Elbert
3 Posted by Sloan Southwest on 07 Aug, 2010 04:13 PM
Do not have compatibility mode on. I didn't even know what that was but looked at the tools/internet options box and there is no check mark by that choice
-----Original Message-----
From: Elbert McLaughlin [mailto:tender+d9cdd0b2c7d4fc0075e48fbc2276c5cc9c4de35d9=***@sendgrid.me] On Behalf Of Elbert McLaughlin
Sent: Friday, August 06, 2010 2:07 PM
To: ***@comcast.net
Subject: Re: can not sign in [Problems]
4 Posted by Elbert McLaughlin on 07 Aug, 2010 05:23 PM
I only ask because the system recognizes you as using ie7! You sure you're
on ie8?
On Aug 7, 2010 12:15 PM, "Sloan Southwest" <
***@tenderapp.com<tender%***@tenderapp.com>>
wrote:
5 Posted by Sloan Southwest on 07 Aug, 2010 09:22 PM
Here is my "About" Message box from IE8
-----Original Message-----
From: Elbert McLaughlin [mailto:tender+d9cdd0b2c7d4fc0075e48fbc2276c5cc9c4de35d9=***@sendgrid.me] On Behalf Of Elbert McLaughlin
Sent: Saturday, August 07, 2010 10:25 AM
To: ***@comcast.net
Subject: Re: can not sign in [Problems]
// Add your reply above here
6 Posted by Matt on 31 Aug, 2010 01:45 PM
It might be because you are running nirvana as a homepage in outlook. Outlook uses its own word engine for HTML right?
Can nirvana be set as a home page from within outlook? Allowing people to integrate tasks with nirvana, with outlook email and calender and RSS via google reader.
I tried to set this us and god the IE 7 message.
David McLaughlin closed this discussion on 03 Feb, 2011 10:54 PM.