Nirvana 2.0: Unable to login using iPod Touch + Safari

Gaurav's Avatar

Gaurav

12 Nov, 2010 01:20 PM via web

Has anybody successfully logged in to Nirvana 2.0 using thier iphone/ipod touch?
I am using an older ipod touch which runs iOS 3.1.3 and have not been able to login to app.nirvanahq.com/m

I have tried multiple browsers (Safari/ Atomic) but the issue persists.

Clicking login after entering the required information returns the login screen with "null" in the username section and a blank password section.

  1. 2 Posted by Proximo on 12 Nov, 2010 02:59 PM

    Proximo's Avatar

    I was able to get in with no problem.

    The mobile versions seems much faster but I need to play with it more to give it a review.

  2. 3 Posted by smatlanta on 12 Nov, 2010 07:17 PM

    smatlanta's Avatar

    I can NOT log in on my iPhone 4.
    I get in... but it's the old version ... even though the new version is on my laptop.
    I've tried:
    1) Reboot phone
    2) delete any safari open pages
    3) Log out on nirvana on iphone and log back in

    Should I be "pointing" to a different site?
    I get in... but it's the old one (???)

  3. 4 Posted by Proximo on 12 Nov, 2010 07:23 PM

    Proximo's Avatar

    Make sure you use the new URL

    app.nirvanahq.com/m

    The old version had a different URL

    I still find the web app on the iPhone to be way too slow for practical use. Not sure if the off-line stuff is working correctly because it's running SLOW for me.

  4. 5 Posted by smatlanta on 12 Nov, 2010 07:26 PM

    smatlanta's Avatar

    Never mind. It works now. :) I don't know what did it, because I tried a bunch of stuff (I would not make a good scientist! lol) But I did all the above, and typed in the address:
    https://app.nirvanahq.com/m

  5. 6 Posted by smatlanta on 12 Nov, 2010 07:28 PM

    smatlanta's Avatar

    Thanks for the fast reply, Prox. It must have been the new URL that was the problem.
    I think YOURs is running slow because I suspect you actually DO the items on your list whereas I simply input them and then delete them a week later. LOL
    :) steve

  6. 7 Posted by Proximo on 12 Nov, 2010 07:31 PM

    Proximo's Avatar

    I am trying not to judge the mobile web app too early, but from what I have seen so far, I don't like it at all.

    I want a native iPhone app that works fast. The initial loading of the screen takes too long and then It lags when you pick a list.

    Maybe the off-line stuff is not working so I will wait for a word from Elbert on this.

  7. 8 Posted by Gaurav on 12 Nov, 2010 07:44 PM

    Gaurav's Avatar

    Hmmm.... Looks like I am the only one who is unable to access on my ipod touch.

    I have tried clearing the cahce, even different browsers, but still no luck. Any suggestions?

    I am using 1st generation ipod touch running iOS 3.1.3

  8. 9 Posted by Andrew on 12 Nov, 2010 08:06 PM

    Andrew's Avatar

    @Gaurav I'm having the same problem as you.
    iphone 3G with iOS 3.1.3

  9. 10 Posted by Karl Jolly on 12 Nov, 2010 08:10 PM

    Karl Jolly's Avatar

    I can't get either the mobile site or the v2 main page to do anything on my iPad !

    Luckily v1 is still working just fine!

  10. 11 Posted by David Johnson on 12 Nov, 2010 08:14 PM

    David Johnson's Avatar

    I believe I remember something from Elbert that they were targeting IOS 4.x so that may explain the issues with older versions.

  11. Support Staff 12 Posted by Elbert McLaughlin on 12 Nov, 2010 08:41 PM

    Elbert McLaughlin's Avatar

    Yep - sorry, iOS4 and up. iOS3.x is missing some critical hooks that we need to make nirvana2 work. :-(

  12. 13 Posted by Gaurav on 13 Nov, 2010 02:43 AM

    Gaurav's Avatar

    Thanks for the clarification Elbert

  13. 14 Posted by Gaurav on 13 Nov, 2010 06:11 PM

    Gaurav's Avatar

    @Elbert

    Will Nirvana 1.0 be phased out eventually with the official release of version 2.0? I ask since ipod touch access (iOS 3.x) is important for me and if v1.0 is phased out I will not have have access unless I upgrade my device.

  14. Support Staff 15 Posted by Elbert McLaughlin on 14 Nov, 2010 11:07 AM

    Elbert McLaughlin's Avatar

    @Gaurav - N1 as it is will eventually be phased out, but we are working out a plan B option for folks that do not have access to the N2 minimum requirements. Similar to the way gmail has a basic HTML version, perhaps.

  15. 16 Posted by Gaurav on 14 Nov, 2010 07:30 PM

    Gaurav's Avatar

    Thanks Elbert.
    This means I can continue using Nirvana :-)

  16. David McLaughlin closed this discussion on 10 Feb, 2011 06:15 PM.

Comments are currently closed for this discussion. You can start a new one.

Recent Discussions

07 Mar, 2012 04:47 PM
08 Dec, 2011 10:32 PM
01 Apr, 2012 11:26 PM
07 May, 2012 05:17 PM
07 Oct, 2011 02:00 AM