pull down menus not working
Hi,
I'm using firefox, and as of late yesterday, when I click on the down arrows to the right of my tasks, the pull-down menus are not appearing.
As always, my gratitude for an awesome GTD interface,
Zach
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Support Staff 2 Posted by Christiane Magee on 15 Feb, 2010 03:59 PM
Hi Zach,
Can I ask if this is happening in all views or in a specific view? Does this happen when you have a lot of tasks that that view?
Just a side note re: browser performance - on PC, Chrome (last stable version) is the best browser right now to use. Performance has been super snappy. For the Mac, Safari has proven to be best.
thanks,
C
3 Posted by Zach on 15 Feb, 2010 05:04 PM
Hi Christiane,
It works in all views, if I understand correctly. - Today, Next, one-line,
two lines, or "infinity sign"... It also happens in both Chrome and
Firefox.
Thanks,
Zach
4 Posted by Zach on 17 Feb, 2010 02:28 PM
I should also add - this problem occurs on two different computers. I use Chrome and Firefox on both. One uses Windows 7, the other uses XP.
I thought it might be a problem with Javascript, but it's enabled.
Is no one else having this issue?
Support Staff 5 Posted by Christiane Magee on 17 Feb, 2010 06:11 PM
Hi Zach,
So this problem is happening everywhere for you and since a specific date, can I ask approximately how many tasks do you have in Nirvana, and did you enter in a lot of tasks around the time that this issue started? Thanks for helping me help you figure this out!
And, yes... anyone else out there having similar issues as Zach?
6 Posted by Zach on 17 Feb, 2010 06:25 PM
You are correct, Christiane.
I would estimate I probably have around 200-300 tasks throughout the
different areas of focus, but nothing particularly massive happened around
the time when the problem started. I don't remember it exactly, but I think
it was after the 9th - as I recall, I had seen your tweet about an update
coming soon, and the first few days the problem happened, I just figured it
was an update wrinkle that would sort itself out soon.
One more thing: When I add a task to "Waiting for", after I assign a name in
the dialog box that comes up and hit enter, the app hangs. I always have to
cancel out now. This started happening at the same time as the pull-down
issue.
Support Staff 7 Posted by Christiane Magee on 17 Feb, 2010 06:41 PM
Great, thanks for this extra info.
Please, anyone else having similar issues, please let us know.
8 Posted by Zach on 19 Feb, 2010 09:05 PM
Even more info, in case it helps - I just tried my account on a random Mac
with Firefox, and the pull-down menus still did not work.
9 Posted by Zach on 22 Feb, 2010 03:06 PM
Continued weird behavior:
If I click into a specific project, the project's pulldown (with the gear
next to it) DOES work, but the task-specific pull-downs do not.
Support Staff 10 Posted by Elbert McLaughlin on 22 Feb, 2010 03:47 PM
Hi Zach - I think I know what the problem is. Will look into today as an urgently needed fix. I do believe it is related to the total number of tasks. Thanks for your patience...
Support Staff 11 Posted by Elbert McLaughlin on 23 Feb, 2010 04:41 PM
Hi Zach - Still working on a fix. Please bear with us...
12 Posted by JonC on 24 Feb, 2010 06:09 PM
Not getting this exact problem, but I get the following error when I use the pull down menus for the tasks:
"Stop running this script?
A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer might become unresponsive."
It doesn't happen every time, but often enough to be very annoying. I use IE8. Thanks. Jon
Support Staff 13 Posted by Elbert McLaughlin on 24 Feb, 2010 06:16 PM
Very close to updating the live site with a fix. Please bear with us!
http://blog.nirvanahq.com/2010/02/23/working-on-fix-for-context-menus/
14 Posted by JonC on 25 Feb, 2010 04:05 PM
Any update or ETA on this fix?
Support Staff 15 Posted by Christiane Magee on 25 Feb, 2010 04:54 PM
I know Elbert is hoping for today!
Support Staff 16 Posted by Christiane Magee on 25 Feb, 2010 09:04 PM
Bug fixed... http://twitter.com/nirvanahq/status/9640845178
please let us know if it's working for you all.
17 Posted by Zach on 25 Feb, 2010 09:09 PM
working for me! awesome.
Support Staff 18 Posted by Christiane Magee on 25 Feb, 2010 10:23 PM
sweet!
Elbert McLaughlin closed this discussion on 02 Mar, 2010 10:06 PM.