Can't login using Firefox 4

candeshouse's Avatar

candeshouse

17 Mar, 2011 04:10 PM via web

I recently got "caught" using Chrome at my work, so have been forced to migrate to Firefox 4, but when I try to login, it doesn't do anything. Is there something I am doing wrong, or is it my environment (which is obviously hostile)?

  1. 2 Posted by tpaktopsp on 17 Mar, 2011 07:47 PM

    tpaktopsp's Avatar

    I have no problem in firefox 4 beta. Try to reload page few times maybe it's caching problem.

  2. 3 Posted by Chris on 17 Mar, 2011 09:21 PM

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    I had exactly the same situation.
    If you turn on the firefox web-console you can see the response you get after you press login - I got a message about the proxy server not allowing access.
    In my case our IT support guys where kind enough to add a new rule to allow connection to api.nirvana.com port 443 (or something like that).

  3. Support Staff 4 Posted by David McLaughlin on 17 Mar, 2011 09:38 PM

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    I believe you might have had a flash-back and tried to login with your email address rather than your user name as required on N2.

    David

  4. 5 Posted by candeshouse on 18 Mar, 2011 02:15 PM

    candeshouse's Avatar

    Thanks for the responses. I was actually able to get Google Chrome back, so I am good to go.

    Chris

  5. candeshouse closed this discussion on 18 Mar, 2011 02:15 PM.

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