Password reloading using Mobile...

smatlanta's Avatar

smatlanta

09 Jul, 2010 01:08 AM via web

I use the iPhone and use Safari to access the site. (I LOVE how it all looks and works just like an iPhone app)
My question is this.... I have to keep loading in my email and password almost every time I check it. A BIG hassle and time waster. My thumbs are tired. Is there a faster way to set it up to avoid having to keep loading in that info when I want to use it?

  1. Support Staff 2 Posted by Elbert McLaughlin on 09 Jul, 2010 05:34 PM

    Elbert McLaughlin's Avatar

    Hmmm... this is strange. Nirvana never prompts me to relogin on the mobile app. Will investigate... thanks for reporting.

  2. 3 Posted by smatlanta on 17 Jul, 2010 01:09 AM

    smatlanta's Avatar

    Just so you know, I am still having the login situation. I use an iPhone. Maybe I have accessed the system in the wrong way for my iPhone, but what I have done is gone into Nirvana from safari originally, and then set the bookmark as an icon on one of my iphone app pages. There is a little Nirvana logo now on my app page and when I touch it, it opens Nirvana, but opens to a login page for Nirvana. I have to "thumb" in my email address and password every time which of course is a huge hassle.

    The page that appears to be bookmarked says:
    https://www.nirvanahq.com#home

    at the bottom of the login page it says:
    mobile version 2.1 (build 820)

    Does anyone else run into this? I really need to fix it because I can't take the time to re enter all that info every time.
    thanks, steve

  3. 4 Posted by Kevin on 17 Jul, 2010 09:27 PM

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    The address you want to bookmark is https://www.nirvanahq.com/app . Please let me know if that works for you.

  4. 5 Posted by smatlanta on 18 Jul, 2010 06:29 PM

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    Yep, that did the trick. thanks :)

  5. 6 Posted by Kevin on 18 Jul, 2010 07:49 PM

    Kevin's Avatar

    Glad to hear I could Help!

  6. Support Staff 7 Posted by Christiane Magee on 23 Jul, 2010 09:02 PM

    Christiane Magee's Avatar

    Thanks Kevin for troubleshooting on our behalf! Much obliged. :)

  7. Christiane Magee closed this discussion on 23 Jul, 2010 09:02 PM.

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