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How long does it usually take for an Email to show up in my Inbox?

josvandervoort's Avatar

josvandervoort

01 Mar, 2010 04:49 PM via web

I did mail two mails as a bcc to my inbox at Nirvana. They have to make it all the way from The Netherlands to wherever you are.

Any suggestions as to why they do not show up within 5 minutes?

  1. Support Staff 2 Posted by Elbert McLaughlin on 02 Mar, 2010 10:30 PM

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    Ah... was wondering when someone would bring this up.

    We can't process bcc'd emails at this time. It's a shortcoming, I suppose, in the way that we implemented email to inbox. Basically, we're reading through incoming email headers to find out which Nirvana account to "deposit" the email, and with bcc emails, there is nothing to parse as they are truly blind carbon copies. Drat.

  2. 3 Posted by josvandervoort on 02 Mar, 2010 11:18 PM

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    Ok. Good to know. Not sure if this is a shortcoming or an inconvenience .....

  3. 4 Posted by agold on 04 Jul, 2010 07:18 PM

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    Hmm, if emails to Nirvana can't use the BCC field, then doesn't this "expose" the secret email address to any others who might be copied on the email. Wouldn't then a Reply All cause more emails to go to the Nirvana mailbox? I'm thinking of cases where an email is sent to a person to delegate a task, and I'd like to use that email as the "Waiting For" action in Nirvana. If that's the case, then that probably forces the extra step of going into Sent items and then forwarding the original email to my Nirvana inbox.

    As an aside, I know that ToodleDo and Evernote allow using BCC for their secret email inboxes.

    In any case, I think Nirvana is an awesome product and I continue to find it more and more useful every day. Thanks much!

  4. Support Staff 5 Posted by Christiane Magee on 23 Jul, 2010 05:51 PM

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    Hi @agold... sorry for the tardy reply on this thread. I'm adding this as a suggestion to our email -> inbox feature for the dev team's consideration. You bring up some good points.

    thanks,
    C

  5. 6 Posted by berant on 24 Aug, 2010 12:59 PM

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    Christiane,

    I just would like to second the ability to BCC into the nirvana inbox.

    Thanks,
    Berant

  6. 7 Posted by Bernard on 27 Sep, 2010 06:18 PM

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    Hi There,

    Yes I'd like to third work on resolving this issue. CC'ing, as mentioned above, is not practical. And it's a pain to have to reforward your own emails.

    It's super-easy for me to simply BCC on a reply like "no problem, I'll get you that by Friday" and have it, along with the task, sent to my Nirvana Inbox (at which point I clean it up and run it through the GTD system).

    I understand the tech-problem though... Are there any other unique identifiers? For example, could one set up registered email addresses, such that if there is no "@nirvanahq" in the headers, then it would look at the "To" field and if that email address is registered, it would go towards that user's inbox(es)....

    Good luck, but its a key feature!

  7. Support Staff 8 Posted by Elbert McLaughlin on 27 Sep, 2010 06:28 PM

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    @Bernard - The only real solution is for us (Nirvana) to actually create a nirvanahq email address for each user account... something that is not all that difficult to implement if we could find the time to dedicate to it, but with our limited resources at present, seems to keep getting punted. Hopefully we will be able to come of for air soon and address this.

  8. 9 Posted by Bernard on 27 Sep, 2010 06:36 PM

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    @Elbert

    Thanks for the quick reply. Glad to know that it's on your map.

    Keep up the great work!

  9. 10 Posted by Marius van Dam on 05 Oct, 2010 02:29 PM

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    I'd like to "fourth" this point. I'm coming from ToodleDo and used to add my "task" email address in bcc a lot. (so i can move it to 'waiting')

  10. 11 Posted by Rique on 21 Oct, 2010 05:55 PM

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    Hi all,

    +1 - BCC is useful. Thanks!

  11. 12 Posted by gmtom1 on 23 Oct, 2010 04:21 PM

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    +1 for BCC emails to inbox. Keep up the great work! Looking forward to the next release!

  12. 13 Posted by roth on 01 Nov, 2010 10:37 AM

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    +1 for bcc emails to inbox !!

    i think it's a mandatory feature for getting a smooth workflow experience...
    80% of my task result from forwarding mails to my GTD system (toodledo atm).

    putting my nirvana address into "to" is not an option especially if clients are recipients of the mails.

    thanks !!

  13. David McLaughlin closed this discussion on 11 Feb, 2011 07:49 AM.

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