Billing & Upgrades

Thinking of upgrading? If you want to access or update your payment information, this section will explore the different types of accounts, payment plans, and billing methods.

Nirvana Pro and Nirvana Basic

Nirvana offers 2 types of accounts.

Basic accounts are free and let you see if the app is a good fit. They don’t expire and give you the ability to create:

  • Unlimited to-dos
  • Up to 5 projects
  • Up to 3 reference lists
  • Up to 2 areas

Pro accounts remove these limitations and adds support for to-dos to repeat. Pro accounts give you the ability to create:

  • Unlimited to-dos
  • Unlimited projects
  • Unlimited reference lists
  • Unlimited areas
  • Recurring to-dos

Learn more about these benefits on the Nirvana Pro page.

Upgrade to Nirvana Pro

This section describes how to upgrade to Nirvana Pro via the web.

To upgrade from within the Android or iOS app please follow the in-app purchase prompts on your mobile device! Your account will gain access to Pro features on all of your devices, regardless of how you choose to upgrade.

  1. Go to your account dashboard.
  2. At the top of the page, under the heading Plan, click Upgrade to Nirvana Pro.
  3. Under Billing cycle, choose whether you’d like the monthly or yearly plan.
  4. Under Method, choose either Credit Card or PayPal.
  5. Add your payment and address information, then check the box to accept the terms of use and privacy policy.
  6. Click Upgrade Now and enjoy!

Access paid features

It may take a few seconds for your credit card company to give the approval after you hit submit, but after that Nirvana will update your account, unlocking all Pro features, and you’ll also receive a confirmation email.

Sign up without a zip code

If your country uses zip/postal codes, you’ll need to enter one. If not, it’s OK! Just leave it blank or add an x.

Payment types and security

Accepted payment types

We accept Visa, MasterCard and PayPal. We can only accept payments online, so we will be unable to accept a P.O., to invoice you, or to take an order over the phone.

Accepted currencies

Nirvana charges in USD only. If your credit card is in another currency, your credit card company will handle the exchange to your local currency automatically. The converted amount will appear on your credit card statement.
We may offer other currencies in the future, but not at this time.

What if payment fails?

If a payment method fails, the system will try 2 more times, each 5 days apart, before the subscription is downgraded. You will be notified by email and have the opportunity to update your payment information.

Nirvana security

All payment processing is handled over a secure SSL connection and the entire service runs over a secure SSL connection. For more information, please take a look at our Terms of Service and Privacy Policy.

Payment plans

If you upgrade to a monthly or yearly subscription, Nirvana is a pay-as-you-go service. You’ll pay for the upcoming month or year, depending on which billing cycle you choose. You can cancel your subscription anytime.

Switch to a different payment plan

If you’re on the monthly or yearly subscription, you can change your selected billing cycle at any point. However, if you move to a yearly or monthly subscription, the switch will only become effective at the end of the current billing period. 

To switch:

  1. Access your account information.
  2. At the top of the page, under the heading Plan, click on the desired option.
  3. On the next page, confirm your choice.
  4. You’ll see a success message.

If you’ve moved to a yearly or monthly subscription, this message will state the date the new billing cycle will take effect. Until that time, you will be able to cancel the change by returning to your plan options in the dashboard. 

Try out Nirvana

We currently don’t have a trial of our Pro version, but you can easily give Nirvana a try. To fully explore the features, we suggest you:

  1. Start with the free plan to see if you like Nirvana.
  2. Upgrade to a paid plan on a monthly cycle to see if you enjoy the Pro features.
  3. If you want stay on the Pro plan and save some money, switch to an annual plan.

Refund policy

As general rule, we don’t provide refunds. You can cancel your subscription at any time, but we do not offer prorated refunds for the remainder of your subscription term.

Good to know: To avoid being charged for the next billing cycle, you should cancel at least 24 hours before your next billing cycle begins.

Access your billing information

  1. Go to your account dashboard.
  2. At the top of your the page, under Plan, click ​View Billing Activity & Account Info​.
  3. On this page, you’ll see your billing information as well as a list of your invoice(s).
  4. Click on any invoice to download it in PDF format.

Update payment information

To update your payment information from one credit card to another:

  1. Access your account information in the Nirvana dashboard.
  2. At the top of the page, under the heading Plan, click Update Billing Info.
  3. Update your credit card information as needed.

If you wish to change the associated PayPal account, switch from paying with a credit card to PayPal — or vice versa — you’ll need to create a new billing agreement. To do this, downgrade, wait until the agreement expires, then upgrade with the new billing method.

Downgrade or delete an account

If you cancel your Pro subscription, you will still enjoy access to Pro features until the billing agreement expires (at the end of the billing cycle).

After that, the areas and projects already exceeding the basic limit will remain. However, you will be unable to add any additional areas or projects beyond the free limit.

Cancel a Pro subscription

  1. Go to your Nirvana Dashboard.
  2. At the top of the page, under the heading Plan, click Downgrade.
  3. Confirm this on the next page.

Good to know: To avoid being charged for the next billing cycle, you should cancel at least 24 hours before your next billing cycle begins.

Delete your account

You don’t need to do this — if you cancel your subscription, you can still use your account on the Basic Plan, entirely for free. If you decide to delete your account, all of your information will be gone. If you really want to go for good, here’s how to proceed:

  1. Go to your Nirvana Dashboard.
  2. At the bottom of the next page, click Delete My Account.
  3. On the next page, enter your password and confirm that you want to delete all of your account information.