Contacts can be managed and added to items in the same way as other tags, but there are 2 differences:
- They can be added to your tasks as “waiting for” contacts or as regular tags.
- In the web app, you can associate your contact with an email address.
Add contacts like regular tags
When you assign a contact to an item as a tag, the item stays in its original list. You’re just adding the contact for organization purposes. If any action is going to take place, it’s your move.
Add “waiting for” contacts:
When you change an action’s state to Waiting, you’ll be asked to associate a contact with the task. This is the person who needs to do something. By looking in the Waiting list, you can see which tasks are pending and with whom you should follow up.
Assign an email address to a contact
In the web app, when an action is waiting on a contact, using Nirvana’s email-this feature will populate the task email with their address. To add an email to your contact, open Manage Tags, select Contacts, and click on the name.